Question 1

Is there a minimum commitment?

Accepted Answer

No, but your membership is month to month and your rate is locked for the first year. Initiation fees are a one-time fee and are non-refundable.

Question 2

When will I be billed?

Accepted Answer

You are billed monthly on the same calendar date you joined the club.

Question 3

What is the membership cancellation policy?

Accepted Answer

Cancellation requires 30 days written notice prior to your next billing date. Initiation fees are non-refundable.

Question 4

Is there an initiation/enrollment fee?

Accepted Answer

Yes. The initiation fee is a one-time fee, non-refundable.

Question 5

Is there a waitlist or membership cap?

Accepted Answer

Yes. Membership is tiered to protect court access and overall experience quality. Once each tier fills, pricing will increase and total membership will be capped.

Question 6

Can I upgrade or downgrade my membership?

Accepted Answer

Members may upgrade to Premier Membership at any time for expanded access including showers, lockers, and full gym access at both locations. There is no refund on initiation fee difference. Downgrades are available but subject to current initiation pricing.

Question 7

Do you offer couples or family memberships?

Accepted Answer

At this time, we offer individual memberships so every player enjoys equal access to courts, programs, and reservations.

Question 8

Do you offer a student membership?

Accepted Answer

Yes. If you are 16-24, you can purchase a Student for $99/monthly and $0 initiation fee. ID required in person for verification.

Question 9

Do you offer a membership for youth under 16?

Accepted Answer

At this time, we do not offer memberships for youth under 16. Youth players may participate by purchasing a $10 Youth Guest Pass and must be accompanied by an adult member at all times while at the club. Youth group clinics, camps, and programs are currently in development and will be launching soon for a variety of ages and skill levels.

Question 10

Do members receive guest passes?

Accepted Answer

Members do not receive ongoing guest passes. Guests may buy a $35 Guest Pass per visit, with limited monthly use to ensure fair court access for members. The member needs to accompany the guest to the court reservation.

Question 11

Are day passes available?

Accepted Answer

Day Passes may be introduced at a future date based on capacity to ensure members always maintain priority access to courts and programming.

Question 12

Do you offer a senior discount?

Accepted Answer

At this time, we do not offer senior discounts. We’ve chosen to keep our membership pricing consistent for all members so everyone receives the same level of access to courts, programs, and club amenities.

Question 13

Can I freeze my membership for travel or injury?

Accepted Answer

Yes. Members may freeze their membership for up to two months per year for $100 per month. No prorated freezes.

Question 14

Can I transfer my membership while I’m away?

Accepted Answer

Memberships are non-transferable, but the freeze option is available for flexibility.

Question 15

Do members get support when they join?

Accepted Answer

Yes. Every member receives a complimentary consultation with our Wellness Concierge. Additionally, pickleball players receive a special one-on-one introductory meeting with Head Pro Krishna.

Question 16

Can I pay by ACH instead of credit card?

Accepted Answer

Yes. ACH payment is available, but a credit card must remain on file at all times.

FAQs